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Help centre

Help, from the same source the app reads.

These pages are the app's own help corpus. The Setup Assistant inside Orbit3D answers from these same files, so a merchant asking the assistant and a merchant reading here get the same answer.

More pages are on the way.

The corpus grows as the app does: installing the block, plans and credits, your 3D file, the assistant and the approve step, migration, setup, 3D models, trust. Until a page exists here, ask a person.

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Corpus revision cde142f, pulled 2026-09-23. Each article is also published as plain text at the same address with .md on the end.

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See what your product could look like in 3D.

Tell us a little about your store. Someone from our team will get back to you.

What do you need? Pick one.

Tell us your name.

We need an email to reply to. Check it for a typo.

Enter a web address, like yourstore.com, or leave it empty.

What you sell, and what you want shoppers to be able to change.

A sentence or two, so we can prepare.

We use what you send to answer your request, as set out in our privacy policy. We never ask for your Shopify login, password or API keys.

Free, for one product

Your product in 3D, on us.

Tell VERA about your store and the product. Give us 24 hours and we will get back to you with your 3D files.

Tell us your name.

We need an email to reply to. Check it for a typo.

Enter the address of your Shopify store, like yourstore.com.

New store with no best seller yet? Leave it empty.

What it is, and what you want shoppers to be able to change: colours, materials, sizes, engraving.

A sentence or two, so we can prepare.

Front, back, left and right work best.

Up to 4 photos, please.

We use what you send to answer your request, as set out in our privacy policy. We never ask for your Shopify login, password or API keys.